About the Clients We Help
We are in the business of helping our clients achieve their operating objectives by turning opportunity into bottom-line results. We have successfully effected change in heavy and light manufacturing, administrative and clerical environments. Call centers and services industries have also seen benefits from our proven methodology. Typical business case scenarios:
Heavy Manufacturing – Northeastern Steel Mill increases productivity & through put by 23%
Administrative – National US insurance company reduces cost across 45 offices and reduces service cost by 18% productivity
Insurance Sales – Fortune 500 insurance company increases sales by 7% and customer retention by 12% through sales and service training and a 17% decrease in error rate.
Banking – US fortune 100 bank increases efficiency 14% by re-organizing and rightsizing across 325 offices in the US
Light manufacturing – Paper mill reduces energy consumption by 19%, broke (scrap) by 12%
Maintenance – Major Canadian mining organization increases maintenance productivity by 27% and mobile equipment uptime by 14%
Energy – Us Refinery reduces energy cost my 22%
Sample List of Projects
| Industry | Cost $M |
Planned Savings |
Actual Savings |
% Complete |
ROI | % Saved |
Type |
|---|---|---|---|---|---|---|---|
| Heavy Manufacturing | 1.2 | 3.6 | 4.2 | 100% | 350% | 117% | Energy |
| Printing | 0.9 | 3.1 | 3.8 | 100% | 422% | 123% | Cost Reduction |
| Mining | 1.4 | 4.3 | 4.9 | 100% | 350% | 114% | Cost Reduction |
| Sales and Support (Banking) | 0.7 | 1.4 | 1.7 | 100% | 243% | 121% | Productivity & Sales Increase |
| Heavy Manufacturing (Steel) | 1.3 | 5.6 | 5.7 | 100% | 438% | 102% | Energy/Productivity |
| Payment Processing (Banking) | 0.45 | 2.3 | 3.3 | 100% | 733% | 143% | Productivity Increase |
| Light Manufacturing | 2.2 | 5.9 | 6.2 | 100% | 282% | 105% | Energy |
| Chemical | 0.52 | 2.1 | 2.9 | 100% | 553% | 138% | Productivity Increase |
| Auto Assembly | 0.33 | 1.7 | 3.1 | 100% | 954% | 182% | Productivity Increase |
| Sales and Marketing (Insurance) | 0.65 | 1.1 | 2.1 | 100% | 323% | 191% | Customer Retention & Sales Increase |
| Warehouse (Order Picking & Distribution) | 0.98 | 3.8 | 5.2 | 100% | 531% | 137% | Productivity Increase |
| Call Center (Insurance) | 0.9 | 3.6 | 3.9 | 100% | 433% | 108% | Productivity Increase/Sales (Up-selling) |
| Machine Shop | 0.65 | 3.2 | 6.1 | 100% | 938% | 191% | Productivity Increase |
| Heavy Manufacturing (Casting) | 1.2 | 4.7 | 5.6 | 100% | 467% | 119% | Cost Reduction |
| Policy Processing (Insurance) | 0.3 | 0.95 | 1.8 | 100% | 600% | 189% | Cost Reduction |
| Sales and Support (Paper) | 1.7 | 4.2 | 4.4 | 100% | 259% | 105% | New Sales/Productivity Increase |
| Light Manufacturing (Machining) | 2.2 | 6.9 | 8.2 | 100% | 373% | 119% | Cost Reduction |
| Heavy Manufacturing (Auto Assembly) | 0.2 | 0.9 | 1.4 | 100% | 700% | 156% | Cost Reduction |
| Call Center | 1.5 | 5.1 | 6.2 | 100% | 413% | 122% | Cost Reduction/Customer Service |
| Chemical | 2.1 | 7.8 | 9.3 | 100% | 443% | 119% | Energy |
| Heavy Manufacturing (Steel Production) | 1.7 | 6.1 | 11.2 | 100% | 659% | 184% | Energy |
| Warehouse (Distribution) | 0.9 | 2.8 | 3.4 | 100% | 378% | 121% | Productivity Increase |
| Customer Service / Sales (Insurance) | 0.9 | 4.5 | 4.7 | 100% | 522% | 104% | Cost Reduction/Service Improvement |
| Manufacturing (Mining) | 1.1 | 6.2 | 6.6 | 100% | 600% | 106% | Cost Reduction |
| Manufacturing (Paper) | 0.8 | 3.9 | 4.4 | 100% | 550% | 113% | Energy |
| Manufacturing Assembly | 0.8 | 4.4 | 4.4 | 100% | 550% | 100% | Productivity Increase |
| Light Manufacturing (Equipment Assembly) | 1.3 | 4.2 | 4.3 | 100% | 331% | 102% | Cost Reduction |
| Service (Marketing & Printing) | 1.1 | 5.7 | 5.9 | 100% | 536% | 104% | Productivity Increase/Service Improvement |
| Light Manufacturing (Paper) | 2.5 | 8 | 8.4 | 100% | 336% | 105% | Cost Reduction |
| 32.5 | 118.05 | 143.3 | Average: | 441% | 121% |